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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Customer Record Load Time Performance Issue Despite Scripts & UI Disabled
Hi Experts,
One of the Customer records with a large number of transactions is loading very, very slowly. I ran a series of performance tests. Here's a quick summary of what I tested and what I found.
Customer Record: CU12345
Initial load time: Around 23 seconds
To identify the root cause, I went through the following steps:
1. Checked "Delay Loading of Sublists" – This setting was already enabled.
2. Disabled all 18 scripts (User Event and Client Scripts) tied to the Customer Record - Load time dropped slightly to ~20 seconds, but still slower than expected.
4. Disabled all workflows tied to the Customer Record – No noticeable improvement.
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