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NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.

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Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (formerly Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

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APAC, EMEA and NA Live Chat Support

edited Oct 13, 2025 8:22PM in Announcements

We are excited to present the Limited Release of Live Chat. We understand that customer expectations have evolved and there is need for real-time support. This can help you get instant assistance with the convenience of being able to multitask while chatting with our support reps.

Live Chat is available for NOAM and select APAC Premium and Premium Plus customers for now. You must be an Authorized Contact of your account to have the option for Live Chat support.

Live Chat availability for EMEA customers is targeted to be available by 2026. Stay tuned for more updates.

Here are the available support hours per region.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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