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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Action Required: Generate a New Cybersource P12 Key to Prevent Interruption to Your Payment Process
This notice applies to customers who are using the legacy built-in Cybersource payment gateway integration.
What is Changing?
On September 15, the Cybersource security environment will be enhanced, and all P12 keys issued by Cybersource will have to be secured with a password.In the future, the legacy built-in Cybersource payment gateway integration will no longer be supported, and you will be required to migrate to the Cybersource for NetSuite SuiteApp.
Required Actions
To prevent any interruption to your payment processing, complete the following steps after August 7 but before September 15:
- Generate a new P12 key and securely store the password you use when generating the key. For instructions, see
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.