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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Action Required: Transition to the NetSuite2.com Data Source Before the Upgrade to NetSuite 2026.1

edited Aug 8, 2025 5:09PM in Announcements

This notice is intended for NetSuite.com data source users that have not accessed the outdated NetSuite.com data source in recent months. Before your account is upgraded to NetSuite 2026.1, make sure that you have completed the transition to the NetSuite2.com data source.

What is Changing?

After your NetSuite account is upgraded to 2026.1, the NetSuite2.com data source will be the only data source for SuiteAnalytics Connect users.

Note: Support for the NetSuite.com data source ended as of NetSuite 2025.1. Support cases requesting fixes or enhancements for the outdated NetSuite.com data source will not be addressed. The only exception will be if the NetSuite.com data source is down before your account is upgraded to NetSuite 2026.1.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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