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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Sales Order csv import Ship To Select is overridden with -custom-
Hi,
When importing new sales orders, we’re specifying the "Ship To Select" field in the CSV to reference an existing customer address record. The sales order correctly reflects the address details, but instead of linking to the original "Ship To Select" code, it’s being treated as a custom address.
Are we missing something in the import setup to prevent this behavior? We're not mapping individual address fields—only the "Ship To Select" or code. We've tried using both the original name and internal ID, but the result is the same.
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