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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

End of Support for the Advanced SaaS Metrics SuiteApp

edited Sep 17, 2025 9:05PM in Announcements

This notice is intended for customers who use the Advanced SaaS Metrics SuiteApp and may be impacted by upcoming changes. Support for this SuiteApp will end after September 24, 2025.The new SaaS 360 Dashboard SuiteApp, targeted for release on September 24, 2025, will replace the Advanced SaaS Metrics SuiteApp. Prepare to install the SaaS 360 Dashboard SuiteApp to continue tracking SaaS metrics.

What is Changing?

Effective September 24, 2025, support for the Advanced SaaS Metrics SuiteApp will end. After this date:

  • You’ll not receive updates, issue fixes, or customer support for the SuiteApp.
  • You may not be able to install or use the SuiteApp in the future.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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