Send New Access Notification Email for Employee | How long is link active

Question

When on boarding new employees, I am running into challenge when I send out the  "New Access Notification Email" here are my two direct questions

* How long does the link stay active once I initiate the send?
* Due to a day or two delay form when the employee receives it and they attempt to log in.  The link is no longer active.  How do I initiate a resend?* Is it as easy as going in to the employee record, removing the tick from the box.  Saving the record.  Then going back in and re-ticking the box?* I have not had consistent luck with the resends.

TY in advance.

Todd N Niedringhaus · Accepted Answer

Hello,

You can check the registration link expiration at Setup → Company → General Preferences.

The User Registration Link Expiration in Hours can be set to 1-72 hours.

You can edit the employee record, check the Send New Access Notification Email, and save to generate another email with a new registration link.

Thank you,

Todd Niedringhaus

Pratik Teredesai-Oracle · Accepted Answer

Thank you @Todd N Niedringhaus for assisting @Todd N Niedringhaus with their concern. Feel free to post questions in future.

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