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The NetSuite Account Center Is Transitioning to NetSuite 360

edited Jan 5, 2026 2:52PM in Announcements

What is Changing?

Starting October 14, 2025, the NetSuite Account Center will change to NetSuite 360, a consolidated platform for managing support cases, processing NetSuite invoices, contacting support, and more.

Note: As part of this transition, Estimates and SuiteSource will not be available in NetSuite 360.

For accounts with a U.S.-based billing address, NetSuite 360 introduces the following two new dashboards:

  • NetSuite 360 Dashboard – This dashboard will enable you to:
    • Manage support cases, issues, and enhancements
    • Contact support
    • View details about your Advanced Customer Service or Learning Cloud Support subscriptions
    • Update your support dashboard
    • Set preferences for your account
    • Update your authorized support contacts

🌟Q1 2026 Community Choice Nominations: Recognize a member who made a difference in our community!

🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator

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Michelle Jabanes | NetSuite Support Community Administrator
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