Restoring Sales Order Link on Invoice After Customer Update

Question

Hi Community,

Is there any way to restore the “Created From” field value once it’s removed?

Here’s the scenario: when we change the Customer Name on an Invoice record, the linked Sales Order in the Created From field is automatically cleared. We’d like to know if there’s a way to add back or re-link the same Sales Order to the invoice.

Has anyone faced a similar issue or found a workaround for this?

Thanks in advance!

Shiela Marie Villaluz-Oracle · Accepted Answer

Hi @SILJA K C Per checking, this is a  current system limitation logged under Enhancement 116039 Provide ability to link an independent invoice to a sales order.

You can vote for this enhancement on the SuiteIdeas page.