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Match Bank Data Not Working for One of the Two Processes

edited Jan 15, 2026 1:52PM in Ask A Guru 6 comments

My company has been using the Match Bank Data process successfully for the last two years. We match bank records as well as credit card transaction to sales transactions.

This past Sunday (Nov 19) we updated to 2025.2 and are seeing that the credit card transactions are not automatically reconciling. However, the banking transactions are matching as expected. I've compared transaction ID's - which are the invoice internal ID's - and can't find where the process is breaking down.

  1. Has anyone else experienced this now or in the past?
  2. Any insight about where to look for the issue would be appreciated.
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