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Intercompany Accounts are not zeroed out after completing the Eliminate Intercompany Transactions

edited Jan 22, 2026 7:52AM in Ask A Guru 8 comments

Hi Guru,

After comparing Prod and Sandbox, we noticed that re-running the elimination process in Sandbox didn’t eliminate some transactions. Before the subsidiary hierarchy was restructured, the elimination worked fine. Looks like this issue might be related to the recent change in the subsidiary hierarchy.

Expected: After elimination, the intercompany accounts balance should be 0.
Actual: The account still has a remaining balance after running the process.

Could you help review and advise what might be causing this and how to resolve it?

Thanks!

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