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Subsidiary > Update Parent Company Name > Unexpected Error

When user tries to update the name of Parent Company subsidiary, system throws an unexpected error.

This issue typically occurs when a Return Email Address is not specified in the subsidiary's record. To resolve this, we need to ensure that a Return Email Address is populated.

To do this, follow the steps below:

  1. Go to Setup > Company > Company Information
  2. Look for Return Email Address and add an email in this field.
  3. Click Save.

After doing the above steps, error will no longer occur.

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