Dropship PO Fields Don't Match Sales Order

Question

Hey fellow gurus,

When we create a Sales Order and Dropship PO via CSV we set the Memo, Department, and Location. However, when the system automatically creates the Dropship PO the Memo, Department, and Location are dropped or reset to another option.

What's the best solution to correct this so the Sales Order and Purchase Order match?

Judith Culanding-Oracle · Accepted Answer

Hi @Chelsea Jacobs,

NetSuite’s standard automation (Transform Sales Order to Drop Ship PO) does not always transfer custom or some header-level fields like Memo, Department, and Location from SO to the automatically created PO.

Even when values are set during your CSV import, the automatic PO creation may ignore or override them per system configuration or scripts.

You can either create a customization via script or workflow to automate the field update or you can update the fields manually.