Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
NetSuite Admin Tip | Identifying Records Updated by Workflows vs Users
In environments with heavy automation, it can be tricky to know whether a record was updated manually by a user or automatically by a workflow. This tip shows how to use System Notes in a Transaction Saved Search to identify the source of changes.
Scenario / Use Case
Administrators observe unexpected record updates and need to determine whether automation or users caused the change.
Solution Overview
By using a Transaction Saved Search filtered on System Notes, you can quickly see who or what made changes to a record — whether it was a user, a workflow, or a script.
Saved Search Setup
1