Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Sales Order Line Item linked to a Completed Work Order still in Backorder with Zero Committed Qty
Hi NetSuite Community,
I have a question regarding Order / Item Allocation.
We have two Sales Order line items linked to Work Orders (posted in a closed period). Given the fact that the Quantity Built to those Work Orders are enough not to have a backorder, we still see zero quantity committed to those orders
Sales Order Line Item:
Work Order:
I already tried the following:
- Run "Allocate Orders" Page: successful but nothing happened, still in backorder
- Run "Reallocate Items" Page: Cannot proceed with this one
- Void Work Order: Cannot do it for the period where the WOs are posted is already closed
John Michael Benitez
NetSuite Systems Administrator
AllFasteners USA
0