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What is causing my WMS printers to be inactivated?

in Ask A Guru 4 comments

We have WMS mobile printing through PrintNode, and all works well when it does. The problem is that the printers are being inactivated and reactivated throughout the day by a script. This script is locked, so I am unable to see what it is doing.

How can I see what is causing the printers to become inactive?

How can I prevent them from becoming inactivated?

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