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Error preventing manual Import of BAI2 file for Match Bank Data

in Ask A Guru 3 comments

We have no Financial Institutions, Format Profiles, Connectivity Plugins, or Parsers. I'm simply trying to manually upload a BAI2 txt file into the Match Bank Data page using NetSuite's default parsers, but I always get the following error (routing and account numbers redacted as '#' characters):

The file could not be imported, because the account bai2_#########_########## in the file does not match an account in NetSuite.

Checking our Chart of Accounts, I see we don't have one whose routing or account number matches those in the error message. We have other record types that match, such as a type named "Bank Details", but I imagine that's not what the import is looking for, and they pertain to bank information about vendors or customers (so we can pay or charge them I think), not the bank account our company is banking with.

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