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NetSuite Admin Tip | Invoice Table Showing as Unavailable in Records Catalog for Administrator Role
A user reports that the Invoice table appears as an unavailable item in the Records Catalog within their NetSuite account. Despite using the Administrator role, which typically has full access, the user is unable to access the Invoice table in this account.
Solution:
Enable Required Features
- NetSuite: Navigate to Setup > Company > Enable Features.
- NetSuite Next: Click Explore (Ask Oracle icon in the bottom right corner) button. In the menu, go to Setup > Company > Enable Features.
- In Accounting subtab > go to Basic Features section then confirm if A/R checkbox is enabled.
- In Accounting subtab > go to Basic Features section then confirm if A/R checkbox is enabled.
NetSuite:
NetSuite NEXT:
Even with Administrator access, record availability in the Records Catalog is influenced by enabled features and account configuration, not just role permissions. Ensuring the correct features are active is essential for accessing records like the Invoice table.
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Michelle Jabanes | NetSuite Support Community Administrator