Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
NSC | Why a Custom Record does not appear in Global Search
Scenario
A custom record has been created successfully, but users cannot find it using NetSuite Global Search.
Common symptoms include:
- The record exists and can be opened directly.
- Saved searches return the record correctly.
- Administrators can find the record, but standard users cannot.
- Newly created records do not appear in search results.
This issue is commonly related to custom record configuration, permissions, or search settings.
Solution
Review the custom record setup and access configuration that controls Global Search visibility.
Common causes include:
- Global Search Setting Disabled
- Open the custom record type configuration.
- Verify the option allowing the record to appear in Global Search is enabled.
0