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NSC | Why a Custom Form is not showing the correct Tabs

Scenario

A custom form is assigned correctly, but users notice that expected tabs or subtabs are missing when viewing a record.

Common symptoms include:

  • Tabs appear for some users but not others.
  • Tabs are visible in Edit mode but missing in View mode.
  • A custom subtab exists on the form configuration but does not display on the record.
  • Tabs appear correctly in Sandbox but not Production.

This is a common issue in SuiteBuilder caused by form configuration, permissions, workflows, or field visibility settings.

Solution

Review the form and customization settings controlling tab visibility on the record.

Common causes include:

  1. Tab Contains No Visible Fields

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