Scenario
A user wanted to use Advanced Billing with Billing Schedules to create a single Sales Order covering a three year period. The requirement was to assign different values to each item line, with the first line representing year one, the second line representing year two, and the third line representing year three.
While customizing the Sales Order form, the user could not find a Billing Start Date field at the item line level under the Items subtab. The user confirmed that Sales Force Automation was enabled and wanted to know whether an item line level Billing Start Date field exists, how it can be exposed, and whether it works with Billing Schedules.
Solution
NetSuite does not provide a standard Billing Start Date field at the item line level on the Sales Order Items sublist.
Billing Schedules are typically controlled through the transaction and subscription or billing configuration rather than through a separate item line start date field on the Sales Order.
If the business requirement is to bill different annual values across a three year term, the following should be reviewed:
- Confirm that Billing Schedules are enabled and configured correctly.
- Review the Sales Order and Billing Schedule setup to determine whether the billing timing should be driven from the transaction header or from the billing schedule terms.
- Use separate item lines or separate transactions if different billing start points are required for each year.
- If the required process cannot be achieved through standard setup, consider a customization or SuiteBilling configuration that aligns with the billing schedule logic.
In standard functionality, there is no item line level Billing Start Date field that can be exposed on the Sales Order Items sublist for this purpose.
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