Script error on EFT Company Bank details Page

Question

Hi,

I am trying to set up the Electronic Bank Payments in NetSuite. I am now in the Company Bank Details Page and got this error.

An unexpected error occurred in a script running on this page.

customscript_14552_field_validator_cs (pagelnit)

JS_EXCEPTION

SyntaxError Unexpected token '<, "<!DOCTYPE "... is not valid

JSON

Vernita · Accepted Answer

This might be related to another error that occurs on all newly installed NetSuite Electronic Payments bundles:

I believe this is related to the following fields: (Payments>Set Up>Electronic Payment Preferences)

The 'Email Template for Customer Payments' and 'Email Templates for Vendor Payments' both need a value. I usually default it to the standard templates.

An error occurs if you navigate to the PFA screen and those values aren't set