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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
NetSuite Pay – Credit Card Fee vs. ACH
We’re using NetSuite Pay and want to offer customers two payment options:
- ACH / bank account: no fee
- Credit card: automatically add a 3.5% processing fee
Ideally, when the customer selects credit card, NetSuite Pay would calculate the fee, show it separately, and update the total before payment is submitted. When ACH is selected, the fee would not appear.
Is this possible natively in NetSuite Pay, or would this require customization or a third-party solution?
Has anyone set this up successfully?
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