Hi guys!
We have created an 2-Level Approval Workflow on Vendor record:
In state 4, the workflow stacks. There an Approval is needed from Financial Controller (below €15000) and from CFO (above €15000). In the scenario below, an approval from the CFO is needed. Once I click "Approve" i get the error "The author internal id or email must match an employee" and once I click "Reject" the workflow doesn't move to state 5.
From the SuiteAnswers I read that these might be happening due to the "Email Action":
Sender: Current record > Next Approver
Receiver: Current record > Initiator (Custom field > Employees List)
Any ideas what is wrong here??