When a sales transaction (such as Sales Order, Invoice, etc) is approved and a Revenue Arrangement is created, the user is unable to view or open the Revenue Arrangement record. An error message appear when the user attempts to access the record.
Why does this happen?
By default, no Revenue Arrangement form is marked as Preferred, which prevents the Revenue Arrangement record from being displayed correctly.
To Fix the Issue:
Navigate to Customization > Forms > Transaction Forms.
Search for the Revenue Arrangement Form.
Edit the Revenue Arrangement Form.
Select the Preferred checkbox.
Click Save.
After the Revenue Arrangement Form is marked as preferred, users should be able to view and open the Revenue Arrangement records successfully.
Thanks
