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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Defect 149944:When the credit card is declined while pre-authorizing, sales order is
I have been trying to get Nestuite support to answer to this defect, but no luck. This is a very important issue, please read and let us know what we should do:
Defect 149944:When the credit card is declined while pre-authorizing the sales order is lost and it's returned BLANK!
Please provide detailed steps to reproduce the problem:
1. Create new sales order
2. Enter new client information, add items, calculate shipping
3. Enter credit card information and mark "Get Authorization"
4. Save Sales Order to pre-authorize card
Result:
"IF" the credit card is declined, Netsuite gives the message and there is a button that says "Back". After the back button is clicked, it returns to the sales order but it's
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