Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
PayPal behaving weirdly
We have several orders sitting with a status of "Pending PayPal Authorization". That by itself isn't too weird, but here are two things that are.
1. The dollar amount collected in PayPal is one penny off of the total shown on the NS Sales Order.
2. PayPal shows a status of "completed" for the payment transaction and in one instance we can confirm that the money has already been deposited into our checking account ...yet NS has the SO with the status = "Pending PayPal Authorization".
Anyone else seeing any strange behavior?
-Tom
0