Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NetSuite Errors using DSL/Verizon, but not from other ISP
OK, at work today we are getting errors in NS. We click on "approve order" and we get "An unexpected error has occurred. Please click here to notify support...". We also can't click "charge" when processing a credit card and some other critical functions also aren't working. We are basically shut down. I tried both PC and Macintosh at work. Every computer gives the same errors. The errors are just in certain NS functions. I also tried different users /log-ins and since I can't get anything done in NS, I went home. I discovered that NS works fine from home. I call the office and NS is still not working. I use cable modem at home and they use DSL/Verizon at the office. So the problem
0