Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
New Phone System
1. NetSuite please provide a phone tree for your new phone system. I called in about a UPS shipping integration problem and selected the option "Integration." I was told this was the wrong option and I should have selected CRM. Huh? I need a map.
2. The hold music loop is WAY too short. This is the first day I've heard it, and I'm already going crazy hearing the same track over and over and over and over and .... PLEASE make it longer or tap into Muzak or something similar. I'm sure the customer service reps would appreciate it as well, because they prefer calls from soothed customers over irritated customers.
0