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Item field, drop down vs list, search, new

edited Dec 13, 2019 11:37PM in General 4 comments

We have 2 Netsuite accounts, on one when entering a sales order on the item field you can type in the name of the item or get a list or search, BUT on the other account it just has a drop down how can I change it to allow us to type in the item &/or get the list or search for the item we're looking for like we have on the other account?
Thanks for any direction you can give me.
Carrie

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