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Unable to E-mail or Fax Invoices this morning
Is anyone else unable to fax or e-mail invoices? We're getting the following error message:
The transaction was entered successfully, but the following error occurred while sending the transaction email: An unexpected error occurred while sending the transaction email
Orders go through fine, it's just invoices. We can't fax or e-mail them neither by clicking on the e-mail &/or fax button when creating the invoice nor by clicking on the fax &/or e-mail bubble after the invoice is created.
HELP!!!
Thanks
Carrie
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