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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
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■ Release Preview Guide
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■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Brainstorming....Any thoughts?
We have a client who currently leverages Support Cases. Their latest ask is for a unique URL per case to be embedded in support emails that allow their customer to click and get limited case information; essentially a case summary.
e.g. Case Number, Title, Summary, Activity, Closed date.
They are saying the case contacts / logins are getting to be too much to manage for "high priority, casual viewers". They will always require customers to login to view/update cases.
Any thoughts?
I thought about trying to figure out a way to leverage an externally available suitelet but dont know how far I can go with that.
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