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Resetting Approval Status?

edited Dec 13, 2019 11:47PM in General 4 comments

The knowledge base says...

Resetting Approval Status
The status of an order that is approved and pending fulfillment can be reset to Pending Approval. If you have permission to approve and edit sales orders, the Status field appears when you edit a sales order that has not been fulfilled. Once a sales order is partially fulfilled, the status cannot be changed back to pending approval. To reset the status, select Pending Approval in the Status field, then click Save. To edit an existing sales order, go to Customer Dashboard> Transactions> Enter Sales Orders > List and click Edit next to the order.

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