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UPS Not calculating
When we do a COD shipment, NS is only adding the handling fee to the order total, it is not including the shipping fee. We just caught this,so has been happening since Monday when we went live with new version. Anyone else have this problem ? We filed a case #611351, but have not heard as yet. So right now we are manually calculating the total and overriding the total so the UPS COD label is correct.
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