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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customer Center Reports Not Showing Navigation
Since the release of 2008.2, we have not been able to get the navigation in the reports in the customer center to work.
An example would be when a customer logs in and clicks "See Orders". When they do this, they will get a list of their orders oldest first. However, when they want to see more than the orders on the first page, they are out of luck. The navigation that usually appears in the footer of the page is now "Hidden" by using a style declaration:
<div id="div__footer" style="visibility: hidden;" class="noprint" leftmargin="0" topmargin="0" marginwidth="1" marginheight="1">
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