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2009.1 Bug Upgrading Matrix items

edited Dec 13, 2019 11:42PM in General 16 comments

We have found that we can no longer update a matrix item.
Everytime we click submit it produces and error message stating that an item with this name already exists. The big issue is we can select un-display to get a bunch of items we no longer stock of our website. We are selling items we dont stock and can not remove them. We created a case- It is S2 status. Hopefully it gets bumped up and taken care of ASAP.

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