Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Unable to Process payments since the 2018.2 release.
We are receiving errors in NetSuite when attempting multiple payment events.
The error JS_Exception "TypeError log.debug is not a function" by the script customscript_9997_payment_cs which is part of the managed bundle "Electronic Bank Payments" / 211453.
I was told the following by NetSuite:
The issue is related to AvidXchange Bundle scripts deployed on Payments that are conflicting with the Electronic Bank Payments Bundle.
"AvidXchange is very much aware of this issue and is actively working on resolving this. Please contact AvidXchange Support and open a support ticket on their end so that you can be updated with regards to the issue."
0