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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

Possible bug? able to over-pick some sales orders

edited Nov 25, 2019 10:50AM in Accounting / ERP 6 comments

We've recently starting using the bulk fulfill option.
However, I found that a couple of the orders keep reappearing in the queue. And actually I can click the fulfill button and pick the items again and again.

One such instance will read:
item                        committed picked backordered ordered
AP1135UND-BLK-SML    1             1          1              2
then I pick again and get:
                                 1            2          1              2

and I can keep increasing the picked #, bc it says need to fulfill still, so I can keep fulfilling as many times as I want and it will still read as 1 committed, and 1 backordered.

Should I call support? We have 'limit to committed' checked on our settings.

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