megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Is there a log of automatic emails?

edited Nov 25, 2019 10:49AM in Accounting / ERP 3 comments

We prefer to manually initiate item fulfillment emails.   It seems as though NS has been sending them automatically when items are fulfilled.   I just went in to [accounting preferences] and unchecked the box that most likely was causing this (>Set up>Accounting Preferences>Order management>"Send Order Fulfilled Confirmation Emails")    My questions are
1. will this stop any automated order processing emails from being sent

2. Will this hinder our ability to manually check "email" boxes or press the email button

3. Is there a log of emails sent that were generated by having the "send email" accounting option checked?    I only see message records for messages we manually initiated, but our customers seemed to be getting emails.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders