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Calculated order weights
Can someone explain to me how to the "Weight (lbs)" column in the Fulfill Orders page works, because for us they seem to be... very wrong...
For example. I have a custom field on my sales orders that calculates the weight based on the items on the SO. For one SO, the entire order clocks in at 17 pounds. On the fulfill orders screen it calculates it at "-31,246.55". We are skeptical of this number, and we're somewhat certain that the order does not weight negative 15 tons.
What could be causing this? Some orders are very close. Others are ridiculous. My example is one many tens of orders that display a negative weight. One order is 11,000 pounds, but NS claims that it is -164,462.67 lbs. It's a little comical.