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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Launching RA's from a Case
We are wondering if anyone has a way to launch a return authorization from a support case? We've looked and we can't seem to find anything. This related to a post I made a few days ago about linking SO's and Cases. Any help would be greatly appreciated.
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