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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Multiple Levels for Territories...
I was wondering if anyone knew how to set up multiple levels for support territories. I am currently setting up rules and territories to automate support cases to support reps. I've also created a saved search that allows someone to inactivate people when they are on vacation, busy in meetings, sick, etc. When these people are inactivated they immediately disappear from the territory so that the cases are distributed to other reps in the territory. I was hoping to make multiple levels or tiers so that I can have one support rep in a territory and then when he/she is
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