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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Vendor Cases?
We would like to track support cases on vendors, is this possible?
We value our relationship with our vendors and hope to improve them with cases to track whats going on, as far I as know cases in NS only work with customers. But that is not how we see relationships working, any ideas?
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