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giving away gift certificates

edited Nov 22, 2019 10:26AM in CRM 8 comments

I'd like to give away $50 gift certificates. What I've done before is purchase them thru our website with my credit card and then I go in the backend and void the credit card transaction.

Does this create $50 of income? And then what happens say when $35 of the gift certificate is used?

It was suggested to me to create/use a 100% off discount code, which works, charging $0 and generating a $50 GC, but doing it this way creates a negative $50 to income (I guess because of the discount code). And then what would happen when the GC is used or partially used?

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