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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Incoming Email Case Capture- Autoreply loops
Has anyone figured out a way to manage the auto-reply loops that occur from the incoming case capture? When we get an email we create a case and send a confirmation. That confirmation sometimes gets tangled up in an auto reply by the customer where their auto-reply creates a new case and so forth until we have thousands of dummy cases. I am adding in exchange filters as new wording for auto-replies come in but new terms keep arising. I'm not sure if there is anyway for us to determine from the header if its an auto-reply or even why
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