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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Service Repair for sold products

edited Nov 22, 2019 10:23AM in CRM 1 comment

Does NetSuite support non-warranty and extended warranty repairs?
Is there an inbuilt record type and workflow for service request, which can be fulfilled via tasks or WIP (non-standard) jobs to repair the customer product?

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