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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Customer Credit (for customer service -not return)
I am at a loss for how to do these 2 customer credit entries:
I have a customer who we gave a partial credit back for an item (that was not returned, so not returned to inventory)
How do I record this as a customer credit without having to link it to an item (as if the item was returned).
Also in another situation there is a customer credit that I now would like to zero out, without deleting the transaction history (they have lost their credit, but would still like to have a record in system that it was given out). Is there a way to do this through a journal or other means?
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