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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Invoice e-mailed to incorrect address
We have several memorized transactions that are set up to automatically send invoices via e-mail at an assigned frequency. We have had several complaints, because even if the message tab on the memorized transactions is checked to send to johndoe@123.com, the invoice gets sent to the main e-mail on the general page of the customer record, which may be janesmith@123.com. As a result, we have to put those memorized transactions on 'remind' and manually enter those invoices. When we do this, it gets sent to the correct e-mail. Netsuite says that there is no way to prove that we had the proper e-mail checked, so they can't find a problem! Frustrating. Can anyone help?
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