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Credit without affecting inventory

edited Dec 23, 2019 10:51PM in Accounting / ERP 6 comments

OK, heres the situation.  One of our products has a rebate program going on whereby after the purchase the customer sends something in to us, upon receipt they are to receive a $15 rebate in the form of a credit to their account.

We received the first one yesterday.  Went to do the credit this morning and the way i did it was did a credit memo from the original invoice and did a $15 credit times the number of units purchased.  The problem is that when I hit save, it put that many of that item back in stock.

How do I do it to not affect inventory?  We want it to figure in to COGS however.

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