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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Case Sale e-mail sent when status is not deposited
Hello,
We noticed that when an user creates a Cash Sale, select to be e-mailed, and uses an old credit card on file. After saving the status will be Not Deposited but somehow NetSuite is still sending an e-mail to the user. Is there a way that, in case NetSuite cannot charge the credit card successfully, no e-mail is being send?
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